What is MyChart®?
MyChart® is a patient portal platform used in conjunction with electronic health record (EHR) systems like Epic®. It provides patients with secure online access to their personal health information, allowing them to take a more active role in managing their healthcare.
Benefits patients with a MyChart® account can expect:
- Access to Health Records: MyChart® allows patients to easily access their health records.
- Appointments and Check-In: MyChart® allows patients to manage their appointments including scheduling, rescheduling, and canceling appointments. Patients can complete check-in for their visit before their appointment to reduce time during the registration process.
- Communicate with the Clinic: MyChart® allows patients to securely message the Midwestern University healthcare team without having to call into the clinic.
- Test Results: MyChart® will notify you when new test results are available.
- Prescription Management: MyChart® allows patients to request prescription refills, view current medications, and set up reminders about when to take medications.
- Billing and Payments: Payments can be made electronically using MyChart®.
- Proxy Access: MyChart® has features that assist families in managing multiple patient accounts in a single location.
Medical Records
Requested health information pertaining to your care at Midwestern University Clinics can be provided.
What you Need to Know
Appointment Scheduling & Reminders
Patients will be notified of their upcoming appointment via a text message or an e-mail beginning one week before their appointment. Those messages will contain a link to complete all pre-visit paperwork prior to the scheduled appointment to assist with a faster check-in process at the time of your visit.
Registration
The patient registration process will be entirely electronic. We strongly encourage all patients to complete the check-in prior to the visit to help prevent any delays. If a patient is unable to complete paperwork prior to their visit, they can do so in-office using either a kiosk, tablet, or their personal mobile phone.
Billing Statements
Patients who receive care in multiple departments will receive a single statement with all of their billing information consolidated. If a patient has a balance or is on a payment plan from services completed prior to the transition in October, the patient will continue to receive statements from the EHR system at the time of their visit until that balance is paid in full.